![]() Hit your snooze button (in a figural sense) and wait till the helper-outer connects to your PC and fixes it for you.Īnd don’t forget to untick the ‘Allow remote assistance connections to this computer’ box on the system Properties Remote pane.Use a system app or feature to generate an encrypted file and/or password needed to request remote assistance, then pass those to someone you trust via the invitation email.If you have a third-party firewall, you’ll also need to open the port 3389 (or have a system administrator do it for you).You may need some aid from a system administrator to do that on your office PC. Adjust your System Properties to allow remote access.Some of the details will vary depending on the Windows version you have, but the overall process of using Windows remote assistance via a standard system feature is pretty much the same. The concept is similar to the Remote Desktop Connection utility, but these two apps have some major differences you need to be aware of to choose the right tool for your specific situation. This app allows you to manage files, change settings, and much more. You can also use this app to access a friend’s PC and give some advice or practical help. In this way, the technical issues can be fixed on the fly, without causing much downtime. It allows you to invite the entrusted helper to access and temporarily control your computer remotely over a network using an encrypted RDP connection. Windows Remote Assistance is a standard system utility app first introduced in Windows XP. Plus, we’ll find out if remote desktop assistance and remote access assistance is the same thing (spoiler: not at all), and get tipped off about some tangible specifics of remote assistance in different Windows system versions. Step 7: You should now have remote access to your music server.You will find out what the Windows Remote Assistance is for, can it fly right for your scenarios, will it solve your problems or add on more, and why remote assistant software. ![]() Step 6: If you receive the message below, please click on Connect to connect to the CasaTunes music server.Step 5: Enter the Custom password you recorded above.Your encryption key will now be saved on this machine the next time you login Step 4: Enter the encryption key (you saved in the previous steps) and press enter.Step 3: Enter the music servers Computer ID (you saved in the previous steps) in the Connect to box and click on Connect.Step 2: Select Control Remote Computer from the drop down menu.Step 1: Download and install MSP360 Remote Assistance:.Step 5: In the Miscellaneous tab make sure the Allow LAN direct connections and Allow Internet direct connections are checked, and make sure the Full control Radio button is selected for the default access level for incoming connections.Ĭonfiguring the MSP360 Remote Access client on your computer.You will need to provide this key when connecting to this music server from your remote location. In either case, make sure you copy this key/file and save it on the computer you will use to remotely access your music server(s). and saving the key to a file (we recommend you save it to the desktop), or select and copy the key. Step 4: Save the encryption key either by clicking on Save.You will need this to access your remote music server) Step 3: Create a custom password (and save this in a safe place.Step 2: In the Security tab in the Options panel turn on Allow unattended access, Use Custom Password for incoming connections, and Require Encryption for income connections.You will need this to access this music server from a remote location Step 1: Save the music server's Computer ID that is generated by the application.Step 3: For more information on MSP360 please visit:Ĭonfiguring MSP360 Remote Access on the music server. ![]()
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